Shipping Policy

At Sora Lab, we take care to ensure your dog’s calming essentials arrive safely and on time.

We currently ship across Australia, with all orders processed within 1–2 business days before dispatch. Once shipped, standard delivery typically takes 5–10 business days, depending on your location.

You’ll receive tracking details as soon as your order is on its way, so you can follow your delivery every step of the journey.

If you have any questions about your order or need assistance, our team is always here to help.

We’re committed to delivering your pet’s wellness products quickly, securely, and with care 🐾